Everything you need to sell and look after customers on chat

Campaigns people open

WhatsApp messages get opened far more often than email. Send approved templates to thousands at once and watch the results arrive.

• Personalise with each person's name, order or any field
• Schedule for the right time, in your time zone
• Failed messages retried automatically
• Delivered, read, clicked and replied, per person

One inbox for the whole team

Every channel in one list. Assign, note, tag and reply without switching apps.

• WhatsApp, Instagram, email and SMS together
• Assignment, tickets and roles
• Customer history beside every chat
• Blue ticks and typing while you reply

Automation without code

Answer the questions you get fifty times a day, instantly, and pass the rest to a person.

• Keyword replies for prices, timings and returns
• Drag-and-drop menus with buttons and lists
• Hand-over to your team with the full context
• Or ask an AI assistant to build the flow for you

People, not just phone numbers

One profile per customer across channels, with their orders, campaigns and conversations.

• Import from Excel in minutes
• Groups, tags, stages and custom fields
• Consent tracked for every channel
• Each person's preferred channel

Built to connect

A clean REST API, signed webhooks and an AI assistant connector, so Swift Campaigns fits into your store and tools.

• Send messages and templates from your store
• Real-time webhooks for messages and contacts
• Store URL fills order links automatically
• Works with Claude and other MCP assistants

POST https://demostore.test/hooks/swift
X-Webhook-Signature: sha256=9f2c…

{
  "event": "message.received",
  "data": {
    "from": "+919800010001",
    "channel": "whatsapp",
    "text": "Is the brass lamp in stock?"
  }
}