Meet customers where they already are

Start with WhatsApp. Add Instagram, Messenger, email and SMS as they launch. One inbox, one profile per customer, one set of automations.

WhatsApp

Live

Campaigns with approved templates, a shared inbox, flows, read receipts and typing. Several numbers per business.

Instagram

Coming soon

Direct messages, story replies and mentions, and turning comments into DMs.

Messenger

Coming soon

Chats from your Facebook Page, with quick replies and the same automations.

Email

Coming soon

Send from your own domain and get replies as conversations next to WhatsApp.

SMS

Coming soon

Text messages through Telnyx, for people not on WhatsApp and as a fallback.

Each customer on their channel

Mark a preferred channel for each person. Campaigns and replies go there first, and fall back to WhatsApp when needed.

  1. 1Myra prefers Instagram → message goes to her DMs
  2. 2Instagram unavailable → falls back to WhatsApp
  3. 3Not on WhatsApp → SMS, once connected

Try it with your own customers.