How to send a WhatsApp broadcast campaign

Send an approved template to a group of contacts, now or at a set time.

Templates and campaigns4 steps·3 min read

  1. 1

    Create a campaign

    Go to Campaigns and click Create Campaign.

    app.swiftcampaigns.com
    Step 1: Create a campaign
  2. 2

    Choose what and who

    Name the campaign, pick the WhatsApp number, the Template and who to Send To (all contacts or a group).

    app.swiftcampaigns.com
    Step 2: Choose what and who
  3. 3

    Personalise it

    For each variable choose dynamic → contact first name (or another field) so every customer sees their own details, or static to send the same text to everyone. Upload the header image if the template has one.

  4. 4

    Schedule or send now

    Pick a Scheduled Time, or tick Skip scheduling & send immediately, then click Save.

Next tutorialHow to read your campaign reportSee who received, read or missed your broadcast, and export the results.