How to add buttons and order links to a template

Add quick replies, a call button or a link that opens the customer's own order.

Templates and campaigns3 steps·2 min read

  1. 1

    Scroll to Buttons

    While creating a template, scroll to Buttons. You can add a call button, website buttons, a copy-code button or quick-reply (custom) buttons.

  2. 2

    Add a website button

    Click Visit website. If you have set a Store URL, the button text and the link yourstore.com/order/{{1}} are filled in for you. Add a sample value such as ORDER-1001.

    app.swiftcampaigns.com
    Step 2: Add a website button
  3. 3

    Fill the link when sending

    When you send the template, give each customer's order number as the button value, so the button opens their own order page.

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